Thursday, December 9, 2021

Twitter Gets Results

When I went to get my booster shot for COVID, I made an appointment through my county health district's website. And when I got to the store (Walgreens), I found out that having an appointment meant nothing. I detailed that here how there were people in line before me that I had to wait for. What should have taken 15-20 minutes took 45 minutes.

I complained about it on Twitter, saying something like "Appointments for COVID shots mean nothing at Walgreens." Walgreens' Twitter account DM'd me and asked where this was. I told them the store.

Monday of this week, I went back in that store to get a passport picture taken. (It was there or Walmart.) And I noticed a sign on the door saying "Vaccinations by Appointment Only." Which means when you do have an appointment, no one can just jump in line ahead of you. "That's progress," I thought.

It reminds me of the time right after I bought my car. I tweeted I was in Spokane and my son replied on Twitter: "Why are you in Spokane?" I said "Issue with the Audi." A few days later I got a call from Audi USA asking if everything is okay with the car. And, I don't tweet, blog, or sell books under the name I bought the car under. But they made the connection.

Have you had any experiences of social media helping you with a situation? Let me know in the comments below.

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